The assessment procedures of ESA are designed to ensure reliable, valid and accurate outcomes.
The syllabus and examination questions are developed by senior financial services practitioners. All the qualification materials are continuously revised to adapt to any amendments to law and regulations or any changes in practises and principles.
Consequently, appeals will NOT normally be considered on the grounds of the academic or professional content of the qualification materials.
The term "material" means, but is not limited to, workbook, exam paper and training materials.
Candidates should note that papers are based on the syllabus, not on workbooks or the training courses content.